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Latin America & the US SLA: 99.99% · 24/7 ES · EN Go-live: in as little as two weeks Since: 2012
Public sector solutions

Citizen services that are available and secure

Municipalities, public agencies and state-owned companies.

The challenge

What we see in the sector

In-person procedures

Lines and trips for simple tasks.

Scattered channels

Each department responds on its own.

High demand

Emergencies and campaigns that demand availability.

How we solve it

Solutions built for your operation

Appointments and digital notices

Reminders and notifications via WhatsApp and SMS.

Citizen assistant

Answers about procedures and office hours, 24/7.

Service lines

0800 lines with call recording and quality reports.

High availability

Our own network and a 99.99% SLA.

99.99%
committed availability
24/7
local support and our own NOC
One SLA
for telephony, contact center and AI

Let's talk about your operation

We will prepare a proposal based on your channels and volumes.

Let's talk