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Latin America & the US SLA: 99.99% · 24/7 ES · EN Go-live: in as little as two weeks Since: 2012
Solutions for healthcare

Full schedules and patients who arrive on time

Clinics, medical centers, laboratories and healthcare providers.

The challenge

What we see in the sector

Overloaded lines

Call spikes to book or change appointments.

No-shows

Appointments missed for lack of confirmation.

Sensitive data

Clinical information that requires care.

How we solve it

Solutions built for your operation

Online booking with Zagenda

Patients book on their own and receive a confirmation and a reminder.

WhatsApp for patients

Confirmations, reminders, results and notices through an official channel.

24/7 virtual assistant

Answers frequently asked questions and hands off to an agent when needed.

Omnichannel contact center

An appointment desk that handles voice, WhatsApp and email in one inbox.

99.99%
committed availability
24/7
local support and our own NOC
One SLA
for telephony, contact center and AI

Let's talk about your operation

We will prepare a proposal based on your channels and volumes.

Let's talk