Skip to content
Latin America & the US SLA: 99.99% · 24/7 ES · EN Go-live: in as little as two weeks Since: 2012
+56 2 2840 8900 contacto@vozdigital.net
Book a demo
Artificial intelligence

Automate the repetitive and leave your team what matters

Voicebots and chatbots that resolve repetitive inquiries 24/7, real-time agent assist and post-call analysis.

Let's talk Build your solution
What's included

AI that works alongside your team

Chat virtual assistants

They answer, qualify and resolve inquiries 24/7 on WhatsApp, web and social media.

Voice virtual assistants

Natural phone conversations, with no menus or wait times.

Agent assist

Suggested replies and automatic summaries during the conversation.

AI-powered quality

Analysis of every conversation: topics, sentiment and compliance.

AI & bots

AI-powered chat and voice virtual assistants

Every CX plan includes a bot: ChatBot or VoiceBot, depending on your operation's main channel.

Chat virtual assistants

WhatsApp, web and social

They answer, qualify and resolve inquiries 24/7 on WhatsApp, web and social media. They hand off to an agent when needed.

  • Answer 24/7
  • Qualify leads
  • Hand off to an agent

Voice virtual assistants

Phone

Natural phone conversations, with no menus or waiting. They answer calls, verify identity and resolve common inquiries 24 hours a day.

  • No menus or waiting
  • Verify identity
  • Common inquiries 24 hours a day
From inquiry to quality, with AI at every step
Want to automate your frequent inquiries?Let's talk
Artificial intelligence

VoiceBots and conversational bots

VoiceBots

They answer calls, verify identity and resolve common inquiries around the clock.

ChatBots

WhatsApp and web chat conversations that hand off to an agent when needed.

Speech Analytics

Analyzes your calls to measure quality, spot trends and improve service.

Learn more
INCLUDED IN CX ENTERPRISE

Speech Analytics: every call is data

Analyzes your calls to measure quality, spot trends and improve service.

  • Analysis of every conversation
  • Topics and trends in what your customers say
  • Sentiment of every conversation
  • Review of every call to ensure compliance
  • Service quality measurement
Speech Analytics · sample dataAnalyzing
Overall sentimentMostly positive
Topics detected
  • invoice
  • support
  • cancel · alert
  • renew
  • delay · alert
  • excellent
AllConversations analyzed
By periodTopics and trends
ReviewedCompliance
Want to know what your customers really say?Write to us
Platforms

We choose the platform with you, based on your operation

Vozdigital product
Omnichannel customer journey, in the cloud or on your servers.
Partner
GoContact: cloud-native contact center.
Ecosystem
Online scheduling with confirmations and reminders.
Don't see your platform?Ask us about the integration
Frequently asked questions

Frequently asked questions about conversational AI

Chat virtual assistants answer, qualify and resolve inquiries 24/7 on WhatsApp, web and social media. Voice assistants hold natural phone conversations, with no menus or wait times: they answer calls, verify identity and resolve common inquiries.

Yes. WhatsApp and web chat conversations are handed off to an agent when needed, with the full conversation in view.

Suggested replies and automatic summaries during the conversation.

Analysis of every conversation: topics, sentiment and compliance.

Yes. Every CX plan includes one bot: ChatBot or VoiceBot, depending on your operation's main channel. Speech Analytics is included in CX Enterprise.

Didn't find your answer?Message us on WhatsApp

Let's talk about your operation

We will prepare a proposal based on your channels and volumes.

Let's talk
+56 2 2840 8900contacto@vozdigital.net